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Frequently Asked Questions

Table of Contents

  1. How do I find your store?
  2. How can I contact your store?
  3. Can I pay online?
  4. When I place an order, will it be delivered the same day?
  5. Which cities are you able to deliver?
  6. Who is the owner of the store?
  7. Where do your fresh flowers and plants come from?
  8. What other products do you sell except flowers?
  9. Can I send flowers on a Sunday?
  10. Items shown in the picture are included in the price?
  11. Do I have to give you my personal phone number?
  12. Can I add a personal message with my order?
  13. What does it mean Upgrade to Deluxe or Premium?
  14. How much does the shipping cost?

1. How do I find your store ?

Our store is located in Larnaca, Cyprus. We are located next to the Fire Station, on Giannou Kranidioti Avenue No. 5. You may want to take a look at the map located at the link below.

"Click Here"

2. How can I contact your store?

You can contact us by phone at +357-24-638777 ~ or by fax at +357-24-642777.


3. Can I pay online?

Absolutely, we are taking orders online either by Paypal or by credit card (handled by 2Checkout). Any data related to your credit card information is not recorded by us. Our 3rd party 2Checkout.com, is a leading international merchant which integrated their solution within our website and they offer the most up-to-date,secure transaction processing system. These are some of the accepted credit cards: VISA, MasterCard, American Express, Discover, Diners Club, JCB.


4. When I place an order, will it be delivered the same day?

You order must be placed at least one day earlier than the desired delivery date. In case there is any problem with the receiver's information, we would like to have time to solve the issue and be able to deliver on time. If you need same day delivery feel free to call us.


5. Which cities are you able to deliver?

We have the ability to deliver an order to all the major cities of Cyprus (Paphos, Limassol, Larnaca, Protaras, Agia Napa and Nicosia). This is the southern part of Cyprus.


6. Who is the owner of the store?

The owner and manager of the store is Mr. George Patsalos, whom you can find most of the time in the front desk.


7. Where do your fresh flowers and plants come from?

Every day we have new fresh cut flowers and plants from all over Cyprus. We also import plants from Holland.


8. What other products do you sell except flowers?

Except fresh cut flowers and plants we have a big variety of indoor and outdoor pots. Our staff is specialized in making decorations with dry and fresh flowers. Anything regarding plant's diseases and gardening you can find it here. Just pass by our shop you will be amazed by the variety of things we offer to you. If you have something in mind and you can't find it just asked at the front desk. We will be more than happy to listen to you and satisfy your needs.


9. Can I send flowers on a Sunday?

Unfortunately, some local florists are closed on Sundays, so we recommend choosing Saturday or Monday as your delivery date. Although, you can choose Sunday as a delivery date from our calendar, we will do our best to find a local florist who delivers on Sundays. In case we can't find anybody, it will be delivered first thing Monday morning. On special occasions like Mother's day or Valentine’s Day, almost all of the local florists deliver on Sundays.


10. Items shown in the picture are included in the price?

A vase (or any item) is not included in the price unless specified in the product description.


11. Why do you need my personal phone number?

It is important to provide us with your full contacts details, including a valid phone number. Customer service may need to contact you to confirm the recipient's address, payment details or to modify the order.


12. Can I add a personal message with my order?

Yes, you are able to provide a personal message on the check out procedure. As the message will be on a message card, it is important to ensure that you limit the message to a maximum of 255 characters.


13. What does it mean Upgrade to Deluxe or Premium?

The option at the bottom of your page suggests an upgrade to Deluxe or Premium. Deluxe is the first option and Premium is the best bouquet we can offer!


14. How much does the shipping cost?

Shipping costs 10 Euros anywhere in Cyprus. We don't deliver to North Cyprus.

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